How do I integrate Zoom Phone with my Salesforce account to log calls under leads and contacts automatically?
About Zoom Phone and Salesforce integrationThe Zoom Phone platform offers a user-friendly Voice over Internet Protocol (VoIP) system that allows businesses to efficiently set up and manage phone services to support their customers. With Zoom Phone, companies can easily assign and activate user accounts and phones to ensure effective communication and support. Salesforce is a provider of diverse [...]
How do I log calls made in Zoom Phone in my HubSpot account for correct contacts?
About Zoom Phone and HubSpot integrationThe Zoom Phone platform provides businesses with a convenient Voice over Internet Protocol (VoIP) system that enables them to efficiently establish and oversee their phone services for customer support. By utilizing Zoom Phone, companies can easily allocate and activate user accounts and phones to facilitate effective communication and assistance. Hubspot [...]
How do I setup notifications for my MS Teams account for important events like new chats, support tickets, and shift deviations?
LiveHelpNow can be integrated with MS Teams for event notifications. For instance, if a chat is started in LiveHelpNow, a Team in MS Team will receive a notification so agents can quickly accept the chat in the LiveHelpNow agent workspace. To integrate notifications for chat, ticket, call and workforce management with MS Teams, please first enable incoming webhooks integration in your MS [...]
How do I hide [Sign in] link in the navigation bar of my support portal
"Sign in" link in the navigation bar of your support portal may be hidden by adding this style to Admin Workspace ➝ Support portal ➝ Look & feel #menu-primary-nav li:nth-child(5){ display:none; [...]
How do I create a Person, Lead or Case in my Sage CRM for every chat?
Please follow the guide below to learn how to integrate LiveHelpNow with your Sage CRM instance to create person, leads or cases for every chat you receive in your LiveHelpNow account. To integrate LiveHelpNow with Sage we will be using LiveHelpNow webhooks. Locate your Sage Rest API URL by following this guide The URL should look something like this: [...]
515 S West End Blvd Suite 202
Quakertown, PA 18951