• 296
• 0

Decrease wait time for customers before chat is accepted

• 842
• 0

New visitor notification

• 2542
• 1

Live Chat Skill routing and overflow

• 21837
• 26

Exchange of confidential information in chat or ticket

• 32474
• 33

SMS Chat. Supporting customers who like to text.

• 19987
• 58

Right-to-left language support

• 21209
• 29

Importing Canned and Knowledge base content from other systems

• 25104
• 40

Mail Profile Setup - Email "From" address setup

• 24478
• 39

Recommended LiveHelpNow chat settings for HIPAA, PCI compliance

• 18910
• 57

Dynamic Department Routing

• 21612
• 28

How to Setup Visitor Automations and Lead Scoring

• 16092
• 58

Managing Operator View Access

• 19323
• 57

Department Isolation

• 24257
• 28

How to setup live chat queuing for call centers

• 22879
• 59

"Live chat is currently unavailable" message

• 22218
• 57

How to send visitors their chat transcript by email and include a survey

• 28694
• 63

How to export chat transcripts for your records

• 18186
• 68

Email Transcripts