• 658
• 0

Creating and administering Live Help Bot

• 907
• 0

Decrease wait time for customers before chat is accepted

• 1341
• 0

New visitor notification

• 3127
• 1

Live Chat Skill routing and overflow

• 22539
• 26

Exchange of confidential information in chat or ticket

• 33479
• 33

SMS Chat. Supporting customers who like to text.

• 20566
• 58

Right-to-left language support

• 21746
• 29

Importing Canned and Knowledge base content from other systems

• 25781
• 40

Mail Profile Setup - Email "From" address setup

• 25308
• 39

Recommended LiveHelpNow chat settings for HIPAA, PCI compliance

• 19385
• 57

Dynamic Department Routing

• 22329
• 28

How to Setup Visitor Automations and Lead Scoring

• 16689
• 58

Managing Operator View Access

• 19839
• 57

Department Isolation

• 24941
• 28

How to setup live chat queuing for call centers

• 23970
• 59

"Live chat is currently unavailable" message

• 23287
• 57

How to send visitors their chat transcript by email and include a survey

• 29557
• 63

How to export chat transcripts for your records