• 397
• 0

New visitor notification

• 1932
• 1

Live Chat Skill routing and overflow

• 20997
• 26

Exchange of confidential information in chat or ticket

• 31070
• 32

SMS Chat. Supporting customers who like to text.

• 19335
• 58

Right-to-left language support

• 20676
• 29

Importing Canned and Knowledge base content from other systems

• 22923
• 40

Mail Profile Setup - Email "From" address setup

• 23552
• 39

Recommended LiveHelpNow chat settings for HIPAA, PCI compliance

• 18446
• 57

Dynamic Department Routing

• 20518
• 28

How to Setup Visitor Automations and Lead Scoring

• 15487
• 58

Managing Operator View Access

• 18752
• 57

Department Isolation

• 23295
• 28

How to setup live chat queuing for call centers

• 21935
• 58

"Live chat is currently unavailable" message

• 20724
• 57

How to send visitors their chat transcript by email and include a survey

• 27927
• 63

How to export chat transcripts for your records

• 17282
• 68

Email Transcripts

• 23127
• 67

Chat Session Timeout