Adv Installation 3 Articles

Adv Troubleshooting 3 Articles

Adv Customization 8 Articles

Integrations 19 Articles

HelpOut Tab 1 Articles

Chat Buttons 3 Articles

Chat Windows 4 Articles

Chat Invitations 1 Articles

• 30224
• 61

Trigger chat invitations

• 31071
• 62
• 0

Install live chat as a link

• 32664
• 29

Custom information feed

• 25073
• 32

Redirect to custom offline window when all operators are offline

• 38213
• 88

Custom Live Chat Buttons

• 2035
• 0

Two-Factor Authentication (MFA, 2FA)

• 2103
• 1

Single Sign-On (SSO) Configuration

• 1448
• 0

Configure SSO in Google SAML

• 1422
• 0

Configuring SSO in Azure AD

• 6274
• 2
• 0

Dealing with SPAM

• 5171
• 10

I have Google Tag Manager (gtm), Google Analytics Classic (gaq) and Universal Google Analytics (ga), but it always defaults to ga with the embedded window

• 5560
• 10

Integrating Google Tags Manager with the embedded window

• 23168
• 26

Exchange of confidential information in chat or ticket

• 23766
• 46
• 0

Supplying already known pre-chat fields

• 19815
• 57

Dynamic Department Routing

• 24977
• 58

Using LiveHelpNow Events with Google Tag Manager

• 33960
• 45
• 0

Streaming API - Eventing API (Webhooks)

• 30144
• 63

How to export chat transcripts for your records