Support Portal

Search our knowledge base or get in touch

basic

advanced

Exact phrase:

  • Home
  • Categories
    General Questions
    Getting Started
    Customization
    Advanced Customization
    Troubleshooting
    Security and Compliance
    Hue AI
    -- All Categories --
  • Sign in
  • Home
  • Categories
    General Questions
    Getting Started
    Customization
    Advanced Customization
    Troubleshooting
    Security and Compliance
    Hue AI
    -- All Categories --
  • |
  • Submit a ticket
  • Sign in
  1. Home
  2. Categories
  3. General Questions

General Questions

24 Articles

Billing and Pricing2 Articles

Services and Features32 Articles

Security and Privacy9 Articles

RFQ / RFP questions1 Articles

  • 31248
  • 59

How many web agents does my site require?

  • 34611
  • 68

Can my agents handle multiple chats at a time?

  • 38792
  • 34

Why LiveHelpNow Help Desk Software is Different

  • 28434
  • 59

Is there a limit to the number of chats I can have each month?

  • 35714
  • 62

Chatting with multiple customers at the same time

  • 29526
  • 57

I have multiple web sites I would like to support. Is this possible with LiveHelpNow ?

  • 982
  • 0
  • 0

Updating Offline Settings - holidays and vacations

  • 1990
  • 0

SMS 10DLC Registration Process

  • 6954
  • 1

Hue AI: Enhancing Customer Support with Chatbot and Agent Assist

  • 4798
  • 2

ChatGPT tools in LiveHelpNow

  • 4324
  • 0

Live Chat in California

  • 4913
  • 0

Occupancy and Utilization Report

  • 10374
  • 2

KPI Dashboards Set-Up

  • 196979
  • 72

Time Duration in Excel

  • 23914
  • 62

Sentiment Analysis

  • 28124
  • 27

Operators explained

  • 29415
  • 29

Adding Watchers to Tickets

  • 24213
  • 57

LiveHelpNow Prohibited Content & Commerce Statement

    • Page 1 of 2
    • next
    • last

Popular Knowledge Base Articles

  • Integration with other CRM systems
    • 29258
    • 57
  • How many web agents does my site require?
    • 31248
    • 59
  • Custom information feed
    • 43704
    • 29
  • Install live chat as a link
    • 42735
    • 62
    • 0

Company Sites

GDPR Info

Privacy policy

Categories

  • General Questions
  • Getting Started
  • Customization
  • Advanced Customization
  • Troubleshooting
  • Security and Compliance
  • Hue AI
  • -- All Categories --

Connect With Us

  • LiveHelpNow
  • The most agent friendly contact center software
  • 515 S West End Blvd Suite 202
    Quakertown, PA 18951

  • 877-548-3001
  • [email protected]
  • https://www.livehelpnow.net
    Powered by LiveHelpNow customer support suite