Installation9 Articles

Training Resources19 Articles

Account Setup8 Articles

• 43133
• 40
• 0

How to customize LiveHelpNow

• 43514
• 61

How to Search Chat History

• 36078
• 59

How do I view the Browsing History for a visitor?

• 40680
• 62

Chatting with multiple customers at the same time

• 1201
• 0

How can I restrict my agent's filters?

• 1212
• 0

How do I share filters with my agents?

• 8504
• 0

Occupancy and Utilization Report

• 11193
• 0

Creating and administering Live Help Bot

• 12213
• 10

I have Google Tag Manager (gtm), Google Analytics Classic (gaq) and Universal Google Analytics (ga), but it always defaults to ga with the embedded window

• 13534
• 10

Integrating Google Tags Manager with the embedded window

• 32114
• 27

Agents explained

• 36475
• 64

How to Generate Reports On-Demand

• 36274
• 62

Offline window settings

• 36408
• 73

Firewall setup for LiveHelpNow service

• 32029
• 78

Steps to upgrade your trial