• 2347
• 0

Changing customer provided chat information

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• 53
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Time Duration in Excel

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• 58
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Outsource customer service

• 20623
• 28

Adding Watchers to Tickets

• 16100
• 57
• 0

How to view closed tickets

• 23170
• 64
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How to Generate Reports On-Demand

• 23421
• 60
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How to add canned messages

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• 78
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Visit/Chat Times in the Operator Panel Explained

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• 57
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LiveHelpNow proprietary Whisper Technology

• 23264
• 59
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Using the LiveHelpNow Real-Time Language Translator

• 21723
• 82
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Callbacks Workflow

• 21148
• 61
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Email-Ticket Workflow

• 28264
• 91
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Visitor 'Browsing' status update

• 20224
• 58
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Accepting and transferring chats

• 26193
• 59
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Using Proactive Chat Invitations

• 48162
• 90
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Chat session initialization

• 26650
• 60
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How to Search Chat History

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• 59
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How do I view the Browsing History for a visitor?