• 2307
• 2
• 0

Abandoned live chat requests. Causes and solutions.

• 4799
• 0

Changing customer provided chat information

• 58393
• 61
• 0

Time Duration in Excel

• 17618
• 58
• 0

Outsource customer service

• 21194
• 28

Adding Watchers to Tickets

• 16562
• 57
• 0

How to view closed tickets

• 23890
• 64
• 0

How to Generate Reports On-Demand

• 24479
• 60
• 0

How to add canned messages

• 17945
• 78
• 0

Visit/Chat Times in the Operator Panel Explained

• 22106
• 57
• 0

LiveHelpNow proprietary Whisper Technology

• 24108
• 59
• 0

Using the LiveHelpNow Real-Time Language Translator

• 22619
• 82
• 0

Callbacks Workflow

• 22111
• 61
• 0

Email-Ticket Workflow

• 28847
• 91
• 0

Visitor 'Browsing' status update

• 21077
• 58
• 0

Accepting and transferring chats

• 27303
• 59
• 0

Using Proactive Chat Invitations

• 49133
• 90
• 0

Chat session initialization

• 27886
• 60
• 0

How to Search Chat History