• 36343
• 57

LiveHelpNow proprietary Whisper Technology

• 42984
• 61

How to Search Chat History

• 35744
• 59

How do I view the Browsing History for a visitor?

• 39335
• 62

Chatting with multiple customers at the same time

• 9526
• 0

Agent workspace: Ticket Workflow

• 8152
• 0

Occupancy and Utilization Report

• 10755
• 0

Creating and administering Live Help Bot

• 14262
• 2

Abandoned live chat requests. Causes and solutions.

• 13575
• 0

Changing customer provided chat information

• 216576
• 72

Time Duration in Excel

• 26889
• 58

Outsource customer service to a BPO

• 33734
• 29

Adding Watchers to Tickets

• 34965
• 57

How to view closed tickets

• 36070
• 64

How to Generate Reports On-Demand

• 38038
• 60

How to add canned messages

• 35775
• 59

Using the LiveHelpNow Real-Time Language Translator

• 34083
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow