• 36682
• 57

LiveHelpNow proprietary Whisper Technology

• 43384
• 61

How to Search Chat History

• 35988
• 59

How do I view the Browsing History for a visitor?

• 39660
• 62

Chatting with multiple customers at the same time

• 10089
• 0

Agent workspace: Ticket Workflow

• 8416
• 0

Occupancy and Utilization Report

• 11093
• 0

Creating and administering Live Help Bot

• 14560
• 2

Abandoned live chat requests. Causes and solutions.

• 13781
• 0

Changing customer provided chat information

• 218701
• 72

Time Duration in Excel

• 27088
• 58

Outsource customer service to a BPO

• 34094
• 29

Adding Watchers to Tickets

• 35292
• 57

How to view closed tickets

• 36364
• 64

How to Generate Reports On-Demand

• 38371
• 60

How to add canned messages

• 36076
• 59

Using the LiveHelpNow Real-Time Language Translator

• 34354
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow