Support Portal
Search our knowledge base or get in touch
basic
advanced
Exact phrase:
Filter By:
-- All Categories --
General Questions
Services and Features
Security and Privacy
Billing and Pricing
RFQ / RFP questions
Getting Started
Installation
Training Resources
Account Setup
Customization
Live Chat System
Ticket System
Knowledge Base
Embedded Widget
Workforce Management
Advanced Customization
Integrations
Zoom Phone
HelpOut Tab
Chat Buttons
Chat Windows
Chat Invitations
Adv Installation
Adv Customization
Adv Troubleshooting
Mac issues
WordPress Issues
Ticket Windows
Troubleshooting
Security and Compliance
Hue AI
Home
Categories
General Questions
Getting Started
Customization
Advanced Customization
Troubleshooting
Security and Compliance
Hue AI
-- All Categories --
Sign in
Menu
Home
Categories
General Questions
Getting Started
Customization
Advanced Customization
Troubleshooting
Security and Compliance
Hue AI
-- All Categories --
|
Submit a ticket
Sign in
Home
Categories
Live Chat System
Live Chat System
41 Articles
41157
34
SMS Chat. Supporting customers who like to text.
25418
58
Right-to-left language support
25696
29
Importing Canned and Knowledge base content from other systems
30835
40
Mail Profile Setup - Email "From" address setup
31678
39
Recommended LiveHelpNow chat settings for HIPAA, PCI compliance
24241
57
Dynamic Department Routing
27252
28
How to Setup Visitor Automations
20243
58
Managing Operator View Access
24426
57
Department Isolation
30725
28
How to setup live chat queuing for call centers
35388
60
"Live chat is currently unavailable" message
28734
57
How to send visitors their chat transcript by email and include a survey
35679
63
How to export chat transcripts for your records
22784
68
Email Transcripts
30345
67
Chat Session Timeout
32794
58
0
How to Setup a Post Chat or Ticket Survey
30188
28
Chat, Ticket, Call tagging explained
28485
58
Perform an action in a custom code before chat launch
first
prev
Page 2 of 3
next
last
Company Sites
GDPR Info
Privacy policy
Categories
General Questions
Getting Started
Customization
Advanced Customization
Troubleshooting
Security and Compliance
Hue AI
-- All Categories --
Connect With Us
LiveHelpNow
The most agent friendly contact center software
515 S West End Blvd Suite 202
Quakertown, PA 18951
877-548-3001
help@livehelpnow.com
https://www.livehelpnow.net
Powered by LiveHelpNow customer support suite