• 30492
• 26

Exchange of confidential information in chat or ticket

• 45848
• 34

SMS Chat. Supporting customers who like to text.

• 28138
• 58

Right-to-left language support

• 28395
• 29

Importing Canned and Knowledge base content from other systems

• 33841
• 40

Mail Profile Setup - Email "From" address setup

• 35560
• 39

Recommended LiveHelpNow chat settings for HIPAA, PCI compliance

• 26980
• 57

Dynamic Department Routing

• 31112
• 28

How to Setup Visitor Automations

• 23139
• 58

Managing Agent View Access

• 27570
• 57

Department Isolation

• 34617
• 28

How to setup live chat queuing for call centers

• 40358
• 60

"Live chat is currently unavailable" message

• 32318
• 57

How to send visitors their chat transcript by email and include a survey

• 42315
• 63

How to export chat transcripts for your records

• 25574
• 68

Email Transcripts

• 36883
• 67

Chat Session Timeout

• 36919
• 58
• 0

How to Setup a Post Chat or Ticket Survey

• 34320
• 28

Chat, Ticket, Call tagging explained