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  3. Live Chat System

Live Chat System

41 Articles
  • 42225
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SMS Chat. Supporting customers who like to text.

  • 26120
  • 58

Right-to-left language support

  • 26374
  • 29

Importing Canned and Knowledge base content from other systems

  • 31558
  • 40

Mail Profile Setup - Email "From" address setup

  • 32592
  • 39

Recommended LiveHelpNow chat settings for HIPAA, PCI compliance

  • 24981
  • 57

Dynamic Department Routing

  • 28259
  • 28

How to Setup Visitor Automations

  • 20881
  • 58

Managing Operator View Access

  • 25229
  • 57

Department Isolation

  • 31648
  • 28

How to setup live chat queuing for call centers

  • 36602
  • 60

"Live chat is currently unavailable" message

  • 29563
  • 57

How to send visitors their chat transcript by email and include a survey

  • 37077
  • 63

How to export chat transcripts for your records

  • 23434
  • 68

Email Transcripts

  • 32124
  • 67

Chat Session Timeout

  • 33760
  • 58
  • 0

How to Setup a Post Chat or Ticket Survey

  • 31272
  • 28

Chat, Ticket, Call tagging explained

  • 29204
  • 58

Perform an action in a custom code before chat launch

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