Articles

• 38457
• 57

LiveHelpNow proprietary Whisper Technology

• 45806
• 61

How to Search Chat History

• 38390
• 59

How do I view the Browsing History for a visitor?

• 43744
• 62

Chatting with multiple customers at the same time

• 12523
• 0

Agent workspace: Ticket Workflow

• 9884
• 0

Occupancy and Utilization Report

• 12564
• 0

Creating and administering Live Help Bot

• 15806
• 2

Abandoned live chat requests. Causes and solutions.

• 14846
• 0

Changing customer provided chat information

• 225031
• 72

Time Duration in Excel

• 28300
• 58

Outsource customer service to a BPO

• 36219
• 29

Adding Watchers to Tickets

• 36591
• 57

How to view closed tickets

• 37948
• 64

How to Generate Reports On-Demand

• 39675
• 60

How to add canned messages

• 37774
• 59

Using the LiveHelpNow Real-Time Language Translator

• 35666
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow