• 2548
• 2
• 0

Abandoned live chat requests. Causes and solutions.

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Changing customer provided chat information

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• 63
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Time Duration in Excel

• 17717
• 58
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Outsource customer service

• 21341
• 28

Adding Watchers to Tickets

• 16682
• 57
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How to view closed tickets

• 24041
• 64
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How to Generate Reports On-Demand

• 24694
• 60
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How to add canned messages

• 18042
• 78
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Visit/Chat Times in the Operator Panel Explained

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LiveHelpNow proprietary Whisper Technology

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• 59
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Using the LiveHelpNow Real-Time Language Translator

• 22786
• 82
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Callbacks Workflow

• 22252
• 61
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Email-Ticket Workflow

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• 91
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Visitor 'Browsing' status update

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• 58
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Accepting and transferring chats

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Using Proactive Chat Invitations

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• 90
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Chat session initialization

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• 60
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How to Search Chat History