Articles

• 38052
• 57

LiveHelpNow proprietary Whisper Technology

• 44790
• 61

How to Search Chat History

• 37024
• 59

How do I view the Browsing History for a visitor?

• 42032
• 62

Chatting with multiple customers at the same time

• 11914
• 0

Agent workspace: Ticket Workflow

• 9525
• 0

Occupancy and Utilization Report

• 12207
• 0

Creating and administering Live Help Bot

• 15512
• 2

Abandoned live chat requests. Causes and solutions.

• 14605
• 0

Changing customer provided chat information

• 224296
• 72

Time Duration in Excel

• 28096
• 58

Outsource customer service to a BPO

• 35402
• 29

Adding Watchers to Tickets

• 36323
• 57

How to view closed tickets

• 37538
• 64

How to Generate Reports On-Demand

• 39325
• 60

How to add canned messages

• 37276
• 59

Using the LiveHelpNow Real-Time Language Translator

• 35385
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow