Articles

• 38957
• 57

LiveHelpNow proprietary Whisper Technology

• 46731
• 61

How to Search Chat History

• 39963
• 59

How do I view the Browsing History for a visitor?

• 45941
• 62

Chatting with multiple customers at the same time

• 13241
• 0

Agent workspace: Ticket Workflow

• 10270
• 0

Occupancy and Utilization Report

• 12963
• 0

Creating and administering Live Help Bot

• 16141
• 2

Abandoned live chat requests. Causes and solutions.

• 15109
• 0

Changing customer provided chat information

• 225719
• 72

Time Duration in Excel

• 28537
• 58

Outsource customer service to a BPO

• 37259
• 29

Adding Watchers to Tickets

• 36930
• 57

How to view closed tickets

• 38421
• 64

How to Generate Reports On-Demand

• 40026
• 60

How to add canned messages

• 38379
• 59

Using the LiveHelpNow Real-Time Language Translator

• 35969
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow