Support Portal
Search our knowledge base or get in touch
basic
advanced
Exact phrase:
Filter By:
-- All Categories --
General Questions
Services and Features
Security and Privacy
Billing and Pricing
RFQ / RFP questions
Getting Started
Installation
Training Resources
Account Setup
Customization
Live Chat System
Ticket System
Knowledge Base
Embedded Widget
Workforce Management
Advanced Customization
Integrations
Zoom Phone
HelpOut Tab
Chat Buttons
Chat Windows
Chat Invitations
Adv Installation
Adv Customization
Adv Troubleshooting
Mac issues
WordPress Issues
Ticket Windows
Troubleshooting
Security and Compliance
Hue AI
Home
Categories
General Questions
Getting Started
Customization
Advanced Customization
Troubleshooting
Security and Compliance
Hue AI
-- All Categories --
Sign in
Menu
Home
Categories
General Questions
Getting Started
Customization
Advanced Customization
Troubleshooting
Security and Compliance
Hue AI
-- All Categories --
|
Submit a ticket
Sign in
Home
Categories
Training Resources
Training Resources
19 Articles
33987
57
LiveHelpNow proprietary Whisper Technology
40040
61
How to Search Chat History
34172
59
How do I view the Browsing History for a visitor?
37417
62
Chatting with multiple customers at the same time
6471
0
Agent workspace: Ticket Workflow
6473
0
Occupancy and Utilization Report
8644
0
Creating and administering Live Help Bot
11662
2
Abandoned live chat requests. Causes and solutions.
12195
0
Changing customer provided chat information
205317
72
Time Duration in Excel
25454
58
Outsource customer service to a BPO
31292
29
Adding Watchers to Tickets
28859
57
How to view closed tickets
33896
64
How to Generate Reports On-Demand
35809
60
How to add canned messages
33834
59
Using the LiveHelpNow Real-Time Language Translator
32264
82
Callbacks Workflow
26673
61
Email-Ticket Workflow
Page 1 of 2
next
last
Company Sites
GDPR Info
Privacy policy
Categories
General Questions
Getting Started
Customization
Advanced Customization
Troubleshooting
Security and Compliance
Hue AI
-- All Categories --
Connect With Us
LiveHelpNow
The most agent friendly contact center software
515 S West End Blvd Suite 202
Quakertown, PA 18951
877-548-3001
[email protected]
https://www.livehelpnow.net
Powered by LiveHelpNow customer support suite