Articles

• 39489
• 57

LiveHelpNow proprietary Whisper Technology

• 47722
• 61

How to Search Chat History

• 41671
• 59

How do I view the Browsing History for a visitor?

• 48009
• 62

Chatting with multiple customers at the same time

• 13898
• 0

Agent workspace: Ticket Workflow

• 10672
• 0

Occupancy and Utilization Report

• 13339
• 0

Creating and administering Live Help Bot

• 16488
• 2

Abandoned live chat requests. Causes and solutions.

• 15357
• 0

Changing customer provided chat information

• 226454
• 72

Time Duration in Excel

• 28782
• 58

Outsource customer service to a BPO

• 38354
• 29

Adding Watchers to Tickets

• 37236
• 57

How to view closed tickets

• 38890
• 64

How to Generate Reports On-Demand

• 40352
• 60

How to add canned messages

• 39039
• 59

Using the LiveHelpNow Real-Time Language Translator

• 36255
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow