Articles

• 38030
• 57

LiveHelpNow proprietary Whisper Technology

• 44745
• 61

How to Search Chat History

• 36960
• 59

How do I view the Browsing History for a visitor?

• 41973
• 62

Chatting with multiple customers at the same time

• 11873
• 0

Agent workspace: Ticket Workflow

• 9505
• 0

Occupancy and Utilization Report

• 12185
• 0

Creating and administering Live Help Bot

• 15489
• 2

Abandoned live chat requests. Causes and solutions.

• 14583
• 0

Changing customer provided chat information

• 224258
• 72

Time Duration in Excel

• 28084
• 58

Outsource customer service to a BPO

• 35371
• 29

Adding Watchers to Tickets

• 36303
• 57

How to view closed tickets

• 37520
• 64

How to Generate Reports On-Demand

• 39308
• 60

How to add canned messages

• 37252
• 59

Using the LiveHelpNow Real-Time Language Translator

• 35359
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow