Articles

• 39394
• 57

LiveHelpNow proprietary Whisper Technology

• 47534
• 61

How to Search Chat History

• 41343
• 59

How do I view the Browsing History for a visitor?

• 47660
• 62

Chatting with multiple customers at the same time

• 13751
• 0

Agent workspace: Ticket Workflow

• 10597
• 0

Occupancy and Utilization Report

• 13285
• 0

Creating and administering Live Help Bot

• 16427
• 2

Abandoned live chat requests. Causes and solutions.

• 15310
• 0

Changing customer provided chat information

• 226310
• 72

Time Duration in Excel

• 28742
• 58

Outsource customer service to a BPO

• 38170
• 29

Adding Watchers to Tickets

• 37177
• 57

How to view closed tickets

• 38822
• 64

How to Generate Reports On-Demand

• 40300
• 60

How to add canned messages

• 38949
• 59

Using the LiveHelpNow Real-Time Language Translator

• 36205
• 82

Callbacks Workflow

• 26673
• 61

Email-Ticket Workflow