How do I view the session History for a visitor? (The pages that a visitor has visited in this Particular Session on my Web site).

1. Select a visitor in the visitors grid: 2. Click on "Nav history" tab to see navigation [...]

How do I manage the chat windows when I am chatting with more than one customer?

LiveHelpNow is very proud to introduce "color driven chat", designed for stess-free simultaneous chatting.Here's how easy it is to chat with multiple customers at the same time in the LiveHelpNow live chat software operator panel:Each chatting visitor is marked with a colored icon according to his/her status: RED - Brand new chat, Chat session started by the customer. This is "hot" as [...]

How much does LiveHelpNow cost?

LiveHelpNow omnichannel conversation software consists of the following services: A top rated https://www.livehelpnow.net/products/live-chat-system" target="_blank Live Chat System, https://www.livehelpnow.net/live-help-bot" target="_blank Chatbots and a live agent assistant powered by AI (Hue), https://www.livehelpnow.net/products/email-ticket-management-system" target="_blank Ticket/Email [...]

I have multiple web sites I would like to support. Is this possible with LiveHelpNow ?

Absolutely.You can use one LiveHelpNow account to provide support on unlimited websites.Moreover, we let you customize chat windows for each of your sites so they look like the site they are installed on yet connecting customers to the same operator! See how to setup multiple chat portals for the same [...]

How can I customize the styles of the chat box for my live chat function?

Customizing Chat box Styles in Live Chat WidgetYou have the option to customize the styles of the chat box in your Live Chat widget by applying CSS directly to your website or within the LiveHelpNow admin panel. This allows you to tailor the appearance of the chat box to match your brand or website design.Resources for CustomizationHere are some resources that will guide you through the process [...]