Support Portal

Search our knowledge base or get in touch

basic

advanced

Exact phrase:

  • Home
  • Categories
    General Questions
    Getting Started
    Customization
    Advanced Customization
    Troubleshooting
    Security and Compliance
    Hue AI
    -- All Categories --
  • Sign in
  • Home
  • Categories
    General Questions
    Getting Started
    Customization
    Advanced Customization
    Troubleshooting
    Security and Compliance
    Hue AI
    -- All Categories --
  • |
  • Submit a ticket
  • Sign in
  1. Home
  2. Categories
  3. Ticket System

Ticket System

15 Articles
  • 1000
  • 0

Shared agent drafts

  • 6346
  • 0

Allow customers to submit inquiries via URL, link

  • 6657
  • 0

Activating post ticket survey

  • 13519
  • 2
  • 0

Dealing with SPAM

  • 31046
  • 26

Exchange of confidential information in chat or ticket

  • 29885
  • 57

Ticket SLA and Reminders

  • 28467
  • 58

Right-to-left language support

  • 25503
  • 33

Supporting multiple brand with email-ticketing system

  • 28723
  • 29

Importing Canned and Knowledge base content from other systems

  • 34263
  • 40

Mail Profile Setup - Email "From" address setup

  • 29563
  • 27

How to Setup Support Ticket Automations

  • 33997
  • 29

Adding Watchers to Tickets

  • 28609
  • 26

Add customer satisfaction surveys to your ticket responses and resolutions

  • 33579
  • 63
  • 0

Ticket Autoresponder Email Templates

  • 35566
  • 33

Managing Ticket-Email Notifications

    • Page 1 of 1

Popular Knowledge Base Articles

  • Integration with other CRM systems
    • 34006
    • 57
  • How many web agents does my site require?
    • 35236
    • 59
  • Custom information feed
    • 48625
    • 29
  • Install live chat as a link
    • 48103
    • 62
    • 0

Company Sites

GDPR Info

Privacy policy

Categories

  • General Questions
  • Getting Started
  • Customization
  • Advanced Customization
  • Troubleshooting
  • Security and Compliance
  • Hue AI
  • -- All Categories --

Connect With Us

  • LiveHelpNow
  • The most agent friendly contact center software
  • 330 S. Warminster Rd
    Suite 341
    Hatboro, PA 19040
    United States

  • 877-548-3001
  • [email protected]
  • https://www.livehelpnow.net
    Powered by LiveHelpNow customer support suite