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Ticket System

14 Articles
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Allow customers to submit inquiries via URL, link

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Activating post ticket survey

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Using LiveHelpNow Support Ticket Software for Drip marketing (Lead nurture)

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Dealing with SPAM

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Ticket SLA and Reminders

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Right-to-left language support

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Supporting multiple brand with email-ticketing system

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Importing Canned and Knowledge base content from other systems

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Mail Profile Setup - Email "From" address setup

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How to Setup Support Ticket Automations

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Adding Watchers to Tickets

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  • 26

Add customer satisfaction surveys to your ticket responses and resolutions

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Ticket Autoresponder Email Templates

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Managing Ticket-Email Notifications

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