My operator panel loads slowly, sometimes shows "Page not found" errors, or even freezes or shows unordered/messy information.
If you have determined that internet connectivity and firewall settings are not the issue, then please complete these steps at your computer:
1. Download the latest version of the LiveHelpNow Alerter: http://www.livehelpnow.net/alerter. Run the 'LiveHelpNow' program.
2. Click on View > Reload in the menu as shown below.
3. Open your Internet Explorer web browser, go to Internet Options -> General tab and click on 'Settings'. Make sure 'Automatically' is selected as shown below.
4. Finally in Internet Explorer -> Internet Options and switch to Security tab ->Trusted sites and add *.livehelpnow.net to Trusted sites list.
Uncheck "require https:" first if you are unable to add *.livehelpnow.net to Trusted sites list, then add it.
See image below:
**IE 11 users: If the steps above do not resolve operator panel loading issues, please try this additional step: http://help.livehelpnow.net/article/1/39249/
**Mac users: Please follow this video on how to clear Safari cookies: http://www.youtube.com/watch?v=vJdZULw25HM