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  3. How to remove ticket system references from the Knowledge Base

How to remove ticket system references from the Knowledge Base

  • Date updated 2014-09-13
  • Author LiveHelpNow
  • Comments 0
  • Rating
  • Categories
  • Advanced Customization
  • Ticket System
  • Knowledge Base
  • Tags
  • Support System
  • publish knowledgebase
  • css

When customizing the knowledge base, how do I remove all ticket system references?

To make this customization you will need to have a basic knowledge of CSS.

  1. Open the style.css file for your knowledge base.  Knowledge base files can be found here.
  2. Please add this snippet of css code:    #supportcenterbox {display:none;}
  3. Please add this snippet of css code:     .box {display:none;}

After making the above changes, the result should look something like this:

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