Is it possible to install LiveHelpNow on a flash based website?
To be able to track your visitors on a flash based website you will need to first install an invisible button anywhere on the page between <body> tags, above or below your Flash content:
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Switch to Admin Panel
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Click on "Installation"->"Live Chat Button" in the menu
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Choose "For Websites" option
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Scroll all the way down and click on "Invisible Button" option to get the code
You would need to then add a "Live Chat" link or a button in your flash content which should run this code:
on ( release ) {
getURL("javascript:OpenLHNChat();");
}
}
As being experienced in Web design and marketing we would like to also add that this is a very bad idea to have your website completely designed in Flash for many reasons. Some of them are:
- Search engine are unable to crawl flash content
- Some mobile devices such as devices based on iOS are unable to display flash content
- A large portion of corporate networks disable display of flash content