How much does LiveHelpNow cost?
Live Chat System, Email-Ticket Management and Knowledge Base are each offered at $21 per operator monthly.
The Call Management system is offered at $9 per agent monthly.
Costs are calculated this way:
Cost of services x Number of operator licenses = Total cost
3 or more different services as a bundle: 30% recurring discount
Yearly subscription: 10% recurring discount ***
*** Yearly payments are NOT refundable even if subscription is cancelled in the middle of a billing cycle.
LiveHelpNow for Enterprise Pricing
LiveHelpNow Enterprise offers the following additional features
- 2 year storage of chat and ticket history
- Unlimited multibrand support
- Unlimited visitor and ticket triggers
- Dedicated 24/7 software engineering support
- IP Restrictions: Ability to limit access to your account to specific IP addresses
- Product Training (Private Training Webinars)
- Ability to request custom features with guaranteed timely delivery
- Up to 20 SMS numbers provisioned + 1000 SMS Messages per number included (must maintain a minimum of 20 agent licenses to get this item)
- Password expiration, terms set by you.
Enterprise package is offered at an additional $15/agent/month