LiveHelpNow Help Desk

Support Center

BASIC

ADVANCED

Exact Match:

  • Home
  • Categories
  • Home
  • Categories
  1. Home
  2. Categories
  3. Windows XP support for LiveHelpNow Alerter and enabling TLS

Windows XP support for LiveHelpNow Alerter and enabling TLS

  • Date updated 2014-12-22
  • Author LiveHelpNow
  • Comments 0
  • Rating
  • Categories
  • Troubleshooting
  • Tags
  • windows xp

Unable to install/use LiveHelpNow Alerter on Windows XP

LiveHelpNow will officially end support for Windows XP on December 31st, 2014.

Microsoft stopped supporting windows XP earlier this year.

If you are still using Windows XP you need to make sure that you are running Windows XP Service Pack 3

Also that you are running the latest .net framework available for XP 

And finally make sure that TLS crypto protocol is enabled in your Internet Explorer browser.

We also encourage you to upgrade your Windows OS as soon as possible.

 

Rate this article


Your email is now subscribed to alerts for this article

Your email is not subscribed to alerts for this article

Subscribe to alerts for this article below

Unsubscribe to alerts for this article below


Leave a comment?

Related articles

  • Issues with chat button code
    • 21636
    • 59
    • 0
  • How to stop LiveHelpNow from starting when Windows starts
    • 20223
    • 60
    • 0
  • Invitations to chat and flash objects
    • 25301
    • 59
    • 0
  • New visitor notification
    • 27067
    • 58
    • 0
  • LiveHelpNow operator panel loads slowly, shows "Page not found" errors or freezes.
    • 21672
    • 59
    • 0
  • Operator panel showing incorrect time
    • 18185
    • 60
    • 0
  • Alerter login issue
    • 20156
    • 59
    • 0
  • How to determine if your network has issues connecting to LiveHelpNow
    • 20239
    • 28
    • 0
  • Find Alerter notification software icon in Windows 7
    • 19710
    • 59
    • 0
  • Forgot Password
    • 17816
    • 59
    • 0

Popular Knowledge Base Articles

  • Customize with different languages
    • 21781
    • 27
    • 0
  • LiveHelpNow Section 508 Compliance & Accessibility for Visually Impaired Users
    • 16848
    • 60
    • 0
  • Unsecured content warnings
    • 16152
    • 57
    • 0
  • HelpOut Tab - changing Chat, Ticket and Callback button images
    • 23882
    • 27
    • 0

Knowledge Base Authors

  • Michael Conde
    Michael Conde
    Total articles: 10
  • LiveHelpNow
    LiveHelpNow
    Total articles: 257

Company Sites

Home

Blog

Categories

  • General Questions
  • Getting Started
  • Customization
  • Advanced Customization
  • Troubleshooting
  • All Categories

Connect With Us

  • LiveHelpNow, LLC
  • Customer Service Software
  • 515 S West End Blvd
    Suite 202
    Quakertown, PA 18951

  • 8775483001
  • help@livehelpnow.com
  • https://www.livehelpnow.net
    Powered by Global Knowledge Base a LiveHelpNow product