LiveHelpNow Help Desk

Support Center

BASIC

ADVANCED

Exact Match:

  • Home
  • Categories
  • Home
  • Categories
  1. Home
  2. Categories
  3. How to customize the look of the published Knowledge Base

How to customize the look of the published Knowledge Base

  • Date updated 2018-07-10
  • Author LiveHelpNow
  • Comments 0
  • Rating
  • Categories
  • Knowledge Base

I would like to skin our Knowledge Base system so it looks just like our main website, is this possible, and if so how do I do that?

Here are a few examples of completed and published Knowledge Base systems:

  • http://help.livehelpnow.net/
  • http://kb.finaldraft.com/

 

To complete the customization please follow these steps:

1. Publish CNAME record in your DNS to point your subdomain to your LiveHelpNow Knowledge Base system.

2. Edit CSS in Admin Panel->Knowledge->Publish to change colors, location of elements, etc. (a webmaster help is required here)

3. Use Custom JavaScript field in Admin Panel->Knowledge->Settings to enter Google Analytics or any other tracking scripts needed.

 

 

Rate this article


Your email is now subscribed to alerts for this article

Your email is not subscribed to alerts for this article

Subscribe to alerts for this article below

Unsubscribe to alerts for this article below


Leave a comment?

Related articles

  • Installation as a Tab Slideout - LiveHelpNow HelpOut Tab
    • 38605
    • 35
    • 0
  • Publish knowledge base system by pointing CNAME record for your domain
    • 24908
    • 29
    • 0
  • How to publish Knowledge Base system
    • 27382
    • 59
    • 0
  • How to remove ticket system references from the Knowledge Base
    • 28319
    • 70
    • 0
  • How to add articles to the Knowledge Base
    • 30573
    • 64
    • 0
  • Adding images to a Knowledge Base article
    • 22182
    • 58
    • 0
  • How to edit Knowledge Base articles
    • 19323
    • 58
    • 0
  • How to link Knowledge Base articles together
    • 23848
    • 58
    • 0
  • How to disable Knowledge Base article comments
    • 16827
    • 57
    • 0
  • How to manage Knowledge Base article comments
    • 17591
    • 57
    • 0

Popular Knowledge Base Articles

  • Customize with different languages
    • 22010
    • 27
    • 0
  • LiveHelpNow Section 508 Compliance & Accessibility for Visually Impaired Users
    • 17242
    • 61
    • 0
  • Unsecured content warnings
    • 16354
    • 57
    • 0
  • HelpOut Tab - changing Chat, Ticket and Callback button images
    • 24102
    • 27
    • 0

Knowledge Base Authors

  • Michael Conde
    Michael Conde
    Total articles: 10
  • LiveHelpNow
    LiveHelpNow
    Total articles: 254

Company Sites

Home

Blog

Categories

  • General Questions
  • Getting Started
  • Customization
  • Advanced Customization
  • Troubleshooting
  • All Categories

Connect With Us

  • LiveHelpNow, LLC
  • Customer Service Software
  • 515 S West End Blvd
    Suite 202
    Quakertown, PA 18951

  • 8775483001
  • help@livehelpnow.com
  • https://www.livehelpnow.net
    Powered by LiveHelpNow customer support suite