I would like to skin our Knowledge Base system so it looks just like our main website, is this possible, and if so how do I do that?
Here are a few examples of completed and published Knowledge Base systems:
To complete the customization please follow these steps:
1. Publish CNAME record in your DNS to point your subdomain to your LiveHelpNow Knowledge Base system.
2. Edit CSS in Admin Panel->Knowledge->Publish to change colors, location of elements, etc. (a webmaster help is required here)
3. Use Custom JavaScript field in Admin Panel->Knowledge->Settings to enter Google Analytics or any other tracking scripts needed.