Alerter login issue
I receive "Can't connect to LiveHelpNow service" error when i try to login in Alerter
If you are using a version of Windows that was not patched for awhile, please exit LiveHelpNow Windows App and try downloading and installing this patch from Microsoft: https://www.microsoft.com/en-us/download/details.aspx?id=42642 and this one https://www.microsoft.com/en-us/download/details.aspx?id=52685
Please also try completely uninstalling LiveHelpNow Windows App and installing latest version by following these steps: https://help.livehelpnow.net/1/kb/article/105853/how-to-upgrade-livehelpnow-windows-app