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Dealing with SPAM

  • Date updated 2018-01-24
  • Author LiveHelpNow
  • Comments 0
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  • Advanced Customization
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  • spam

How do I deal with SPAM emails that are being created as tickets in my account?

To filter SPAM emails you will need to create a trigger.

LiveHelpNow automatically gives every email a SPAM Score. SPAM Score above 4.0 is very likely a spam email. Knowing this, the following trigger will do the job:

 

 

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