How do I create Bot flow to send to LiveHelpNow Bot engineers for setup?
Live Help Bot is offered at $95/month flat fee per Bot with free setup and unlimited revisions done by LiveHelpNow engineers per your requirements.
Here is general information on setup that we will need from you to get started.
In order to start with Live Help Bot, please add it to your subscription in Admin Panel->My account->Services and someone from Bot dev team will reach out immediately to help you configuring it.
Please see this screenshot showing an example of a bot diagram we need you to provide to speed up configuration process:
To begin setup, we prefer a simple text document (Google Docs works best) in the following format or as diagram provided above:
Question could be in a form of multiple choice or text input.
The following Conditions are currently available:
1. Input equals to
2. Input contains
3. Input greater than, less than or equals to
4. Input does not contain
5. Online status (online/offline).
The following Actions are currently available:
1. Go to step #
2. Send a message
3. Assign to departmenr
4. Start chat
5. End chat
6. Pause (sec)
7. Send collected info to an email (subject and email address needed for this step)
Once the flow is created, please email it to firstname.lastname@example.org along with your LiveHelpNow Account # and we will get to work on your Bot. In most we can complete your Bot in about 48 hours.