What is an ASP (Application Service Provider)?
An Application Service Provider (ASP) is a business that offers software services to customers, using computer networks and the Internet as the mechanism to deliver and manage the service. If you do not understand the benefits of SaaS service now, we guarantee you that you will in the near future.
LiveHelpNow is an SaaS product - The goal of an ASP business is to reduce the cost of software distribution and maintenance. Using a client/server model, network software can be installed in a centrally-controlled place and hosted - accessed by the customers over remote links. This method to providing software solutions is sometimes called the software as a service (SaaS) approach.
"Why SaaS? I don't like monthly fees, i want lifetime license?" these are very common questions and concerns
Also known as "hosted software" or "hosted model" is so popular right now because it saves time and money for the user.
You no longer need to worry about maintaining another system, keeping it secure and up and running, upgrading it to the latest version, spending hours after hours, yours and your staff's, on administering another software package.
Plus do not forget the initial investment of time and money which you would have to incur with In-house model.
If you do not understand the benefits of SaaS service now, we guarantee you that you will in the near future.