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Invitations to chat and flash objects

  • Date updated 2014-09-13
  • Author LiveHelpNow
  • Comments 0
  • Rating
  • Categories
  • Troubleshooting
  • Chat Invitations
  • Tags
  • Custom
  • html
  • invitation
  • flash
  • floating

The invitation to chat is shown behind the flash object on my page, how do I fix it?

If you have flash objects on your page the invitation might show behind it.

To fix the conflict with Flash and live chat invitation, just add the following code to the Flash object.

  • Locate the flash <object> tags.
  • Add a new <param name="wmode" value="transparent"> tag between the <object> tags.
  • If there is already a <param name="wmode"> tag, just change the value to value="transparent".
  • Locate the <embed> tag between the <object> tags.
  • Add a new parameter in the <embed> tag: wmode="transparent"
  • If there is already a wmode parameter in the <embed> tag, just change the value to "transparent"

You can also adjust top pixel position of the invitation to make it show above or below the flash object installed on your page. You can adjust Top Pixel position in "Admin Panel"->"Customization"->"Invitation Window"

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