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LiveHelpNow PCI certification, HIPAA compliance, and Safe Harbor compliance

  • Date updated 2018-12-06
  • Author LiveHelpNow
  • Comments 0
  • Rating
  • Categories
  • Security and Privacy
  • Tags
  • compliance
  • HIPAA
  • PCI
  • certification
  • safe harbor

Is LiveHelpNow PCI certified, HIPAA compliant, and GDPR compliant?

Yes, LiveHelpNow is PCI certified to accept payments from LiveHelpNow customers.
 
Please use Secure Forms functionality to collect sensitive data from your customers via chat or email. 
 
Please follow these steps to make sure your LiveHelpNow account is HIPAA compliant.
 
 
You may also download compliance certificate
 
 
In addition, the LiveHelpNow chat system is compliant with HIPAA Rules.
 
All client data is secured with 256-bit (financial grade) encryption, encrypted at rest in the database and stored behind a firewall by our hosting provider Rackspace.
 
Learn More: How and where is the Chat, Ticket and Knowledge Base data stored?

 

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