Is LiveHelpNow PCI certified, HIPAA compliant, and GDPR compliant?
Yes, LiveHelpNow is PCI certified to accept payments from LiveHelpNow customers.
Please use Secure Forms functionality to collect sensitive data from your customers via chat or email.
Please follow these steps to make sure your LiveHelpNow account is HIPAA compliant.
You may also download compliance certificate
In addition, the LiveHelpNow chat system is compliant with HIPAA Rules.
All client data is secured with 256-bit (financial grade) encryption, encrypted at rest in the database and stored behind a firewall by our hosting provider Rackspace.