How do I accept chat request and how do I transfer it to another operator or department?
Please watch this short video showing the steps to accept and transfer chat requests
Leave a comment?
Related articles
-
Using Proactive Chat Invitations
- 25636
- 59
- 0
-
Chat session initialization
- 47735
- 90
- 0
-
How do I view the Browsing History for a visitor?
- 24283
- 59
- 0
-
Chatting with multiple customers at the same time
- 25691
- 61
- 0
-
Email-Ticket Workflow
- 20663
- 61
- 0
-
Callbacks Workflow
- 21297
- 82
- 0
-
Using the LiveHelpNow Real-Time Language Translator
- 22777
- 59
- 0
-
LiveHelpNow proprietary Whisper Technology
- 20528
- 57
- 0
-
How to add canned messages
- 22788
- 60
- 0
-
How to Generate Reports On-Demand
- 22666
- 64
- 0