LiveHelpNow chat button module for Drupal

LiveHelpNow's Chat Button is the starting point for engaging your customers in conversation on your site. The live chat button module adds click-to-chat functionality to your website, allowing you to interact directly with website visitors the same way you would in a traditional retail store. You wouldn't ignore customers in your store, so don't ignore the ones visiting your site every day!

Choose a chat button image from our library of icons or add your own custom button images & plug them directly into your website.

  

Instructions on how to install and configure the chat button on Drupal 

Installation for Drupal 6 & 7:

1. Download the Drupal module.

2. Extract the zip file and upload the files to the sites -> all -> modules folder

3. Login to your Drupal website as an administrator.

(Version 6):

(Version 7):

 

4. Get to the modules page.

(Version 6): Go to Administer -> Site building -> Modules.

(Version 7): Go to Modules -> Install new module.

 

5. Install the module.

(Version 6): Enable the LiveHelpNow module and click "Save configuration".

(Version 7): Install the module either from a URL or after downloading a zip file. URL: https://www.livehelpnow.net/media/plugins/drupal/livehelpnow-7.x-1.0.zip

 

Configuration for Drupal 6 & 7:

1. Login to your Drupal website as an administrator.

(Version 6):

(Version 7):

 

2. Get to the LiveHelpNow module.

(Version 6): Go to Administrator -> LiveHelpNow Live Chat.

(Version 7): Go to Modules and enable the LiveHelpNow module.

(Version 7): Go to Configuration and select the LiveHelpNow module under User Interface.

 

3. Fill out the module form.

(Version 6): Fill out the module form and click "Save configuration".

(Version 6): Fill out the module configuration form.

 

4. Get to the site building blocks.

(Version 6): Go to Administrator -> Site Building -> Blocks.

(Version 7): Go to Structure -> Blocks.

 

5. Find LiveHelpNow and save the block.

(Version 6): Find the LiveHelpNow module under "Disabled". From the drop down, select the block section you would like the button to appear in and click "Save blocks".

(Version 7): Find the LiveHelpNow module, change the region to your desired region and click "Save blocks".

 

If you would like to install the HelpOut Tab plugin for Drupal, please click here.